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Octopus Go Steadily Requested Questions

Dinero Post by Dinero Post
February 14, 2023
in Utilities Sector
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Primary and most essential: it doesn’t matter what your IHD says, your off-peak interval stays between 00:30 and 04:30.

Why is my IHD saying one thing totally different?

This SHOULD be easy – however some prospects have observed that their in-home show (a part of the good meter infrastructure) reveals a budget price kicking in at 01:30 following a clock change.

In your payments, it will say a budget interval begins at 00:30. That is clearly fairly complicated, and makes it onerous to know which is right. The problem is that the IHD will not be “figuring out” something. It’s simply displaying some data, and within the journey from Octopus to DCC (the federal government’s knowledge firm, which handles good meter knowledge), to TMA (an organization who join Octopus’s good meters to DCC), to the comms hub (a regulated gadget which carries the sign to the good meter), to the good meter itself, to the IHD (which sits on a special community, established by your electrical energy meter) there are a lot of steps – every of which can move the time sign as it’s, or could “helpfully” right it from GMT to BST and many others.

There are fairly a couple of alternative ways to get a message to the IHD and a few are easier than others, however enable much less performance – so we’re making an attempt to make use of the neatest approach… nevertheless it’s additionally probably the most advanced.



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